Effective Date: 23, Jan, 2025
Welcome to Tailor’s Oak. By accessing or using our website (https://tailorsoak.ca) and services, you agree to be bound by these Terms and Conditions. Please read them carefully before using our services.
1. Acceptance of Terms
By using Tailor’s Oak’s website and services, you agree to these terms. If you do not agree with any part of these terms, you must discontinue use of our services immediately.
2. Services Provided
Tailor’s Oak provides tailoring, clothing repair, and related services. We do not sell physical products but offer bespoke solutions tailored to your needs.
3. User Responsibilities
When using our services, you agree to:
- Provide accurate information when placing orders or contacting us.
- Ensure that your measurements and preferences are correct when provided.
- Follow up promptly for fittings or pickups, if necessary.
Failure to comply with these responsibilities may result in delays or unsatisfactory results.
4. Bookings and Appointments
Appointments must be scheduled in advance through our website, phone, or in person.Missed appointments may incur rescheduling fees. We reserve the right to cancel or reschedule appointments with notice in case of unforeseen circumstances.
5. Payments
All payments must be completed in full before the final delivery of the service. Accepted payment methods include cash, credit/debit cards, and online transfers. All prices are quoted in CAD and are subject to applicable taxes.
6. Refunds and Cancellations
Due to the bespoke nature of our services, refunds are not provided once work has begun. Cancellations must be made within 24 hours of placing the order. Alterations or adjustments requested after delivery may incur additional charges.
7. Turnaround Time
Turnaround times are estimates and subject to change based on the complexity of the service. While we strive to meet deadlines, delays may occur due to unforeseen circumstances, including material availability.
8. Intellectual Property
All designs, content, and materials on our website are the property of Tailor’s Oak. Unauthorized use, reproduction, or distribution is strictly prohibited.
9. Privacy Policy
We value your privacy. Please review our Privacy Policy for details on how your data is collected, used, and protected.
10. Limitation of Liability
Tailor’s Oak will not be held liable for: Damage to garments caused by improper care after delivery. Losses or damages resulting from misuse of our services. Delays caused by third-party suppliers or circumstances beyond our control.
11. Changes to Terms
We reserve the right to update these Terms and Conditions at any time. Changes will be posted on this page with an updated effective date. Your continued use of our services constitutes acceptance of any changes.
12. Governing Law
These terms are governed by the laws of Ontario, Canada. Any disputes arising from these terms will be resolved in accordance with local laws.
13. Contact Us
If you have any questions or concerns about these Terms and Conditions, you can reach us at:
Tailor’s Oak
Phone: +1 437 998 1185
Email: info@tailorsoak.ca
Website: https://tailorsoak.ca